Terms of Service

Last updated: 2026-06-27

These Terms govern your access to and use of the Quittance website and application (the “Service”), provided by Fluidlabs OÜ (“Quittance”, “we”). By using the Service you agree to these Terms. If you use the Service on behalf of an organisation, you confirm you are authorised to bind it. Where you and we have entered into a signed order form or master services agreement, those signed documents prevail over these Terms to the extent of any conflict.

The Service

Quittance reads invoices against your agreements, purchase orders and rate cards, flags variances with the clause they breach, and posts clean invoices to your accounting system as drafts for your review. The Service is provided on a subscription basis.

How Quittance is meant to be used - important

• Quittance produces drafts, flags and recommendations for human review. It does not make payments and does not auto-pay invoices.
• You remain responsible for reviewing flagged items and for all approval and payment decisions.
• The Service is not legal, tax, accounting or financial advice, and outputs may contain errors; you should verify before acting.

Accounts & acceptable use

You are responsible for your account credentials and for activity under your account. You agree not to misuse the Service, reverse-engineer it, attempt to breach its security, or use it unlawfully or to infringe others’ rights.

Your data & our intellectual property

As between us, you own the content and data you submit (“Customer Data”); you grant us a limited licence to process it solely to provide the Service, as described in our Privacy Policy and DPA. We own the Service, software and all related intellectual property. We do not use your Customer Data to train shared or public models.

Third-party services

The Service connects to third-party systems you choose to integrate (for example Docusign Agreement Manager and your accounting system). Your use of those services is governed by their own terms, and we are not responsible for them.

Fees

Fees for the Service are as set out in the applicable order form. Invoicing, renewal, and late-payment terms are as stated in that order form.

Warranties & disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Any commitments in an applicable order form or service-level agreement prevail over this section to the extent of any conflict.

Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, and our total liability is limited to the fees paid by you for the Service in the 12 months before the event giving rise to the claim. This limitation does not apply to liability that cannot be excluded or limited under applicable law.

Indemnification

These Terms include no separate indemnity. Any indemnities that apply between the parties are those set out in a signed order form or master services agreement, if any.

Term & termination

These Terms apply while you use the Service. Either party may terminate as set out in the applicable order form or for material breach. On termination, your right to use the Service ends and Customer Data is handled per the DPA.

General

Entire agreement. These Terms, together with any order form or MSA referencing them, are the entire agreement between us and supersede all prior agreements and understandings on this subject.

Assignment. Neither party may assign these Terms without the other’s prior written consent, except to an affiliate or in connection with a merger, acquisition or sale of substantially all of its assets.

Severability. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions stay in full effect.

No waiver. A party’s failure to enforce any provision is not a waiver of its right to enforce it later.

Notices. Legal notices must be in writing and sent to legal@quittance.ai; notices to you may be sent to your account’s contact details.

Force majeure. Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control.

Export controls & sanctions. Each party will comply with applicable export-control and sanctions laws, and you warrant that you are not on any restricted-party or sanctioned list and will not use the Service in violation of those laws.

Publicity. We will identify you as a customer or use your name or logo as a reference only with your prior written consent.

Governing law

These Terms are governed by the laws of the Republic of Estonia, and the parties submit to the exclusive jurisdiction of the Estonian courts.

Changes & contact

We may update these Terms; material changes will be notified as required and the date above updated. Questions: legal@quittance.ai.